Refund policy
Refund Policy – Holy Scent
At Holy Scent, we take pride in providing high-quality car air fresheners. Due to the nature of our products and for hygiene reasons, all sales are final and we do not offer refunds or change-of-mind returns.
No Refunds or Returns
We do not accept:
- Change of mind returns
- Refund requests after purchase
- Used or opened products
Please make sure you carefully review your order before completing your purchase.
Damaged or Incorrect Orders
If your item arrives damaged, defective, or you receive the wrong product, please contact us within 7 days of delivery with:
- Your order number
- Photos of the item and packaging
We will review the issue and, if approved, provide a replacement or store credit where appropriate.
Shipping Issues
Holy Scent is not responsible for:
- Delays caused by shipping carriers
- Incorrect shipping addresses entered at checkout
- Lost or stolen packages marked as delivered
Contact Us
For any order concerns, please contact us at:
Email: holyscentteam@gmail.com
Brand: Holy Scent
Thank you for supporting Holy Scent.